Below is a professional IMS/QMS (MR Function) Training Material outline suitable for a 1-month Live Online Certification Course.

IMS/QMS (MR Function) Training Material

Module 1: Introduction to IMS & QMS

• What is a Management System?
• Quality Management System (QMS)
• Integrated Management System (IMS)
• Benefits of IMS
• PDCA Cycle
• Risk-Based Thinking
• Process Approach

Module 2: ISO 9001:2015 Requirements

Clause-wise Understanding

• Clause 4 – Context of the Organization
• Clause 5 – Leadership
• Clause 6 – Planning
• Clause 7 – Support
• Clause 8 – Operation
• Clause 9 – Performance Evaluation
• Clause 10 – Improvement

Practical Activities

• Clause-wise examples
• Audit questions
• Documentation requirements

Module 3: IATF 16949:2016 Requirements

• Automotive QMS Overview
• Customer-Specific Requirements (CSR)
• Automotive Process Approach
• Risk Management
• Product Safety
• Contingency Planning
• Layered Process Audit (LPA)
• Warranty Management
• Supplier Development

Module 4: MR (Management Representative) Function

• Roles & Responsibilities
• Establishing the QMS
• Process Monitoring
• KPI Monitoring
• Customer Complaint Analysis
• Internal Communication
• Management Review Preparation
• Certification Audit Preparation

Module 5: Quality Documentation

• Quality Manual
• Quality Policy
• Quality Objectives
• Scope Document
• Process Map
• Procedures
• SOP Preparation
• Work Instructions (WI)
• Standard Formats
• Master List of Documents
• Master List of Records

Module 6: Document & Record Control

• Document Numbering
• Version Control
• Revision History
• Approval Process
• Distribution Control
• Record Retention Matrix

Module 7: Internal Audit

• Audit Planning
• Audit Schedule
• Audit Checklist
• Audit Techniques
• Audit Reporting
• Nonconformity Classification
• Corrective Action Follow-up

Module 8: Management Review Meeting (MRM)

• MRM Agenda
• Inputs & Outputs
• KPI Review
• Customer Feedback
• Audit Results
• Risks & Opportunities
• Resource Planning
• MRM Minutes Preparation

Module 9: PRM, KRA & KPI

• Process Review Meeting (PRM)
• Key Result Areas (KRA)
• Key Performance Indicators (KPI)
• KPI Dashboard
• Monthly MIS Review
• Performance Monitoring

Module 10: Kaizen & Poka-Yoke

• Continuous Improvement
• Kaizen Methodology
• Waste Elimination
• Poka-Yoke Techniques
• Practical Industrial Examples

Module 11: 5S Implementation

• Sort
• Set in Order
• Shine
• Standardize
• Sustain
• 5S Audit Checklist
• Red Tag System

Module 12: 4M Change Management

• Man
• Machine
• Material
• Method
• Change Request Process
• Risk Assessment
• Change Approval Workflow

Module 13: Corrective & Preventive Action (CAPA)

• Root Cause Analysis
• 5 Why
• Fishbone Diagram
• CAPA Format
• Effectiveness Verification

Module 14: Practical Documentation

Participants will prepare:

• Quality Manual
• Quality Policy
• Quality Objectives
• SOP
• Work Instruction (WI)
• Department Procedures
• Process Flow Chart
• Risk Register
• KPI Dashboard (Excel)
• Internal Audit Checklist
• MRM Minutes
• CAPA Format
• Document Master List